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Which Is Better For Seniors: Uber Or Lyft

Published: December 21, 2023
Last updated: December 26, 2023

When it comes to ride-sharing services, seniors often find themselves weighing the pros and cons of the two major players in the market: Uber and Lyft. Both services offer convenient transportation options, but for seniors, certain factors, such as ease of use, safety, cost, and accessibility, play a crucial role in determining which service is more suitable. 

Interestingly, a study funded by the AARP Foundation and UnitedHealthcare revealed that providing 90 days of free Lyft rides to older adults showed potential benefits, highlighting the impact such services can have on the senior community. In this blog, we'll delve into these aspects, including the implications of this finding, to help seniors make an informed decision.

Ease of Use

The first consideration is how user-friendly these apps are for seniors. Uber's interface is straightforward, with larger fonts and a clear display of ride options and prices. The app also allows users to save frequently visited locations, which can be a boon for seniors who regularly travel to specific places. 

Lyft, on the other hand, has a slightly more colorful interface, which can be appealing to some users. It also offers an easy-to-navigate layout, but some seniors might find the font size and button layout less accommodating than Uber's.

Safety Features

Safety is crucial for senior riders. Uber and Lyft offer robust safety features like trip sharing with contacts, emergency buttons, and health measures like mandatory masks. Significantly, the use of ride-sharing among adults over 50 rose from 7% in 2015 to 24% in 2018, showing that more seniors are overcoming barriers and embracing these services for their transportation needs. 

Cost Considerations

Cost is a significant factor for many seniors, especially those on a fixed income. Generally, the pricing structure of Uber and Lyft is similar, with costs varying based on time of day, demand, and distance. 

However, Uber tends to have a slightly broader range of options, including more economical choices like UberPool, which may be more budget-friendly for seniors. Lyft occasionally offers promotional discounts, which can also be beneficial for cost-saving.

Accessibility Options

For seniors with mobility issues, accessibility is a key factor. Uber offers UberASSIST and UberWAV (Wheelchair Accessible Vehicles), which are designed to accommodate passengers with mobility aids. Lyft also provides access to vehicles that can accommodate wheelchairs and scooters, though availability can vary depending on the location.

Community and Support

Both Uber and Lyft have community support, but Lyft is often perceived as having a more community-focused approach. This can be a deciding factor for seniors who prefer a more personal interaction. Additionally, Lyft drivers tend to have a reputation for being friendlier, which might appeal to seniors looking for a more engaging experience.

Conclusion

Uber and Lyft both cater well to seniors, with Uber's user-friendly, cost-effective options and Lyft's community-focused, friendly service. Both prioritize safety, offering peace of mind. The choice for seniors hinges on personal needs and preferences, considering ease, cost, safety, and accessibility. Trying both can help seniors find the best fit for their lifestyle, ensuring independence and mobility through modern ride-sharing solutions.

Read more about DUIs and driving for Lyft from our resources at Keep Driving.

Sales Development Lead Scott spearheaded a collective blog site before expanding his automotive knowledge and joining the team. Now he leads our team of experts by building ideas on our Sales Development department.
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