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Forgot To Rate Lyft Driver: What To Do Next?

Published: January 18, 2024
Last updated: January 30, 2024

It's important to comprehend why rating your Lyft driver is important before we look at the answer. Ratings are more than simply figures; they are representations of a driver's abilities, professionalism, and level of safety. 

The reputation of a driver is shaped by these ratings, which may also affect their ability to use the platform going forward. While low ratings can offer suggestions for development, a steady track record of high ratings guarantees that drivers are acknowledged for their contributions.

Forgetting to Rate: Improve Rider Experience Now

It is an experience that many of us have had. You may be running late when you arrive at your destination, gather your luggage, and forget to rate your Lyft driver at that very moment. You become aware of your mistake later. Thus, how can you help?

Immediate Action: Rating After Your Ride

The Lyft system is meant to be easy to use and tolerant of mistakes of this kind. The fix is easy if you realized after your ride that you neglected to give your driver a rating. When you launch the Lyft app, the main page usually has a rating feature for your most recent journey. 

At the end of the ride or even after some time has passed, Lyft customers can rate their driver. Because of this flexibility, you can still leave feedback on the app even if you're in a hurry and come back later.

Delayed Realization: Is It Too Late to Rate?

But what would happen if, long after the ride, you remembered to rate your driver? Ratings are typically accepted by Lyft for a while after the ride has concluded. There's a catch, though: this window isn't endless. 

You may not be able to rate your driver via the app if a considerable period of time has elapsed. It's best to get in touch with Lyft's customer service in these situations. If you explain your position, they might be able to help you send in your rating.

Why Your Rating Still Matters, Even Late

One may wonder what relevance a delayed rating could have. Without a doubt, the answer is yes. A driver's service over time is reflected cumulatively in their ratings. The more information we have about the driver's performance, the better. Even if you review your driver after the fact, you are still contributing to a system that prioritizes responsibility and excellent customer service.

The Bigger Picture: Your Role in the Ridesharing Community

Being a passenger means more to you than just being a consumer. You are actively contributing to the development of the ridesharing community by rating rides. Your comments support the upkeep of strict safety and service standards. 

Based on driver ratings, it also helps other passengers make well-informed selections. Essentially, you're adding to a wider network of dependability and trust when you evaluate your Lyft driver.

Final Thoughts: Making It a Habit

To prevent oversight, make it a habit to rate your Lyft driver immediately after your ride. This quick action significantly impacts the driver and the community. Your rating, more than just a star, appreciates their service and upholds Lyft's high standards. Even if forgotten, you can rectify this through the app or customer support, as your feedback is crucial in maintaining ridesharing's quality and safety.

Explore payment options when riding a Lyft from our blogs at Keep Driving to enhance a smooth rideshare experience.

Sales Development Lead Scott spearheaded a collective blog site before expanding his automotive knowledge and joining the team. Now he leads our team of experts by building ideas on our Sales Development department.
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