How To Cancel Uber One: Your Step-By-Step Guide

Published: July 3, 2023
Last updated: July 9, 2023

The Uber One service is a popular option for individuals who frequently travel by Uber. It offers cost-saving advantages, priority service, and an array of additional benefits. However, there may come a time when you need to cancel your Uber One membership. 

Whether it's a change in your commuting habits, a shift in financial priorities, or a simple desire for change, this guide provides a comprehensive, step-by-step solution on how to cancel Uber One membership.

Understanding Uber One

Uber One is a monthly subscription service offered by Uber. It allows subscribers to enjoy a host of benefits, including reduced rates, priority support, and flexible cancellations. But before proceeding to the cancellation process, it's essential to understand the terms and conditions of the Uber One service, its advantages, and potential drawbacks.

How To Cancel Uber One

Canceling your Uber One is a simple and straightforward process. Follow these steps to cancel:

Step 1: Log Into Your Uber Account

The initial step in the cancellation process is logging into your Uber account. This can be accomplished either through the Uber app on your smartphone or by visiting the Uber website. Remember to use the account associated with your Uber One membership.

Step 2: Navigate To The 'Your Account' Section

Once logged in, locate and select the 'Your Account' section. This is typically found in the main menu or in a dropdown menu under your profile icon. This section houses all the details about your Uber account, including your subscription services.

Step 3: Locate Your Uber One Membership Details

Within the 'Your Account' section, you'll find details about your Uber One membership. It's typically under 'Subscriptions' or a similarly named category. Click on it to view your membership details and options.

Step 4: Initiate The Cancellation Process

In the Uber One membership details, you should see an option to 'Cancel Membership' or 'Unsubscribe'. Clicking on this will initiate the cancellation process. Please note that you might be asked to confirm your decision or provide a reason for cancellation.

Step 5: Confirm Your Cancellation

After initiating the cancellation process, you'll need to confirm your decision. This typically involves clicking on a 'Confirm Cancellation' button or following a similar prompt. Once done, your Uber One membership will be canceled, and the subscription benefits will cease at the end of your current billing cycle.

Post-Cancellation Considerations

Upon successful cancellation of your Uber One membership, it's important to monitor your account and financial statements to ensure the subscription charges have indeed stopped. It's also crucial to understand that while the cancellation is immediate, the benefits of Uber One will last until the end of your current billing cycle.

The Cost And Benefits Of An Uber One Membership

An Uber One membership comes at a cost of either $9.99 per month or $99.99 per year, approximately $8.25 per month, with the annual membership requiring a commitment for 12 consecutive months. The membership offers a variety of benefits within the United States, including a 5% discount on eligible Uber rides, up to a 10% discount on various orders, unlimited $0 delivery fees on eligible food orders over $15 and grocery orders over $30, being matched with top-rated drivers, and access to premium member support, special offers, promotions, and invite-only experiences. Uber claims that members save an average of $25 per month, excluding the membership cost​​.

Maximizing Value With Uber One And Capital One

Uber has a partnership with Capital One, providing extra perks for Uber One members who use the Capital One SavorOne Cash Rewards Credit Card. These perks include a complimentary Uber One membership when you enroll in a monthly membership and set the eligible card as your payment option and 10% cash back with Uber and Uber Eats when you pay with your eligible card. This offer is valid through November 14, 2024, making it a great way to maximize the value of the Uber One membership​​.

Is An Uber One Membership Worth It?

The value derived from an Uber One's membership can significantly vary depending on individual usage patterns. For frequent users of Uber's services, the membership can offer substantial savings. For instance, assuming an annual membership cost of ~$100, if you spend $2,000 per year with Uber or ~$167 per month, you'd recoup your investment. Savings also come from Uber Eats orders, with the main benefit being $0 delivery fees on most orders, which would otherwise cost $3-5 per order. There is also a 10% discount offered at some restaurants. 

However, it is important to note that the $0 delivery fee does not mean there are no additional costs associated with food delivery; prices with Uber Eats are often inflated compared to what you would pay directly to the restaurant, you are still expected to tip the driver, and there's a separate service fee​.

Frequently Asked Questions

To offer a better understanding of how to cancel Uber One, we have answered some of the more commonly asked questions.

How much does an Uber One membership cost?

An Uber One membership costs either $9.99 per month or $99.99 per year.

What are the benefits of an Uber One membership? 

Uber One membership benefits include discounts on rides and orders, unlimited $0 delivery fees on eligible orders, being matched with top-rated drivers, and access to special offers and experiences.

What is the $5 Uber Cash credit for Uber One members? 

Uber One members would receive $5 in Uber Cash on eligible deliveries if the latest arrival estimate shown after placing the order was incorrect. This $5 credit is automatically applied to the member's account​​.

Canceling Your Uber One Membership

Understanding how to cancel Uber One membership is simple, as the process is straightforward and can be carried out in a few simple steps. Whether you're looking to cut costs or simply no longer need the service, this guide provides a comprehensive solution to canceling your membership with ease.

Find out more about the automotive industry by checking out our guide on what is Uber Cash and how to make the most of it. Visit Keep Driving to learn more.

Sales Development Lead Scott spearheaded a collective blog site before expanding his automotive knowledge and joining the team. Now he leads our team of experts by building ideas on our Sales Development department.
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