Turo Payment Methods: A Detailed Guide to Your Options

Published: August 21, 2023
Last updated: March 24, 2024

Navigating the payment options of any online platform is crucial for a seamless transactional experience. Turo, a pioneer in the peer-to-peer car rental domain, ensures that its platform is both versatile and secure by offering various payment methods to cater to its diverse user base. However, it's equally important to note what Turo explicitly prohibits from maintaining a safe and trustworthy platform. Let's delve into a detailed overview of the accepted payment methods on Turo.

Introduction: The Importance of Payment Flexibility with Turo

With the digital payment arena continually evolving, it's imperative for platforms like Turo to keep pace. Recognizing the diversity in its global clientele, Turo provides a range of payment methods to cater to different preferences, ensuring both hosts and guests can transact smoothly and securely.

The Golden Rule: No Off-Platform Transactions

Before diving into the approved methods, it's pivotal to understand Turo's stance on off-platform transactions. Turo strictly prohibits hosts and guests from requesting, accepting, or making payments outside of the Turo platform. Payment methods falling under this prohibition include but are not limited to, PayPal, cash, check, credit card, Square, Bitcoin, Venmo, or any similar payment method. Such transactions compromise the integrity and security of the Turo platform and can result in severe consequences, including removal from the service.

Understanding Turo's Accepted Payment Methods

Turo provides a plethora of options to ensure seamless transactions. By understanding each payment method in detail, users can optimize their Turo experience, selecting the option that best aligns with their needs and preferences. Here's a closer look at each accepted payment method and what they entail.

1. Major Credit Cards

Credit cards have been the backbone of digital commerce for decades. They offer a mix of convenience, security, and global acceptance.

  • Global Coverage: Turo acknowledges the universality of credit cards by accepting those issued by major financial institutions. This ensures that users from different parts of the world can transact with ease.

  • Prominent Players: Among the myriad of credit card brands, American Express and Discover stand out for their unique rewards systems and top-notch security features. Users of these cards often enjoy exclusive benefits and protective measures.

  • Built-in Protection: One of the greatest advantages of credit card transactions is the inherent protection against fraud. Credit card companies typically have robust anti-fraud measures in place, which translates to added peace of mind for renters using Turo.

2. Non-Temporary Debit Cards

Debit cards offer a direct way to transact from bank accounts. They are widely appreciated for their straightforward nature, minimizing debt risks.

  • Broad Compatibility: Turo ensures it caters to a wide audience by accepting debit cards branded with the universally recognized Visa or Mastercard logos. This ensures compatibility with most traditional and online banks.

  • Emerging Online Banks: Reflecting the dynamic banking landscape, Turo accommodates debit cards from modern online banks like Chime and Ally. This highlights Turo’s responsiveness to evolving banking habits.

  • Exclusions to Note: While Turo is inclusive, there are certain exceptions. Reloadable debit cards such as Simple, Chase Liquid, and EDD do not find compatibility with Turo’s payment system, ensuring the integrity of transactions remains intact.

3. Revolut Card

Revolut is revolutionizing the way we perceive banking and transactions in the digital age, bridging traditional banking with modern needs.

  • A Global Companion: Unlike many of its counterparts, Revolut enjoys acceptance on Turo. This is especially beneficial for international travelers and those managing multiple currencies.

  • Feature-Rich Experience: Beyond being a payment card, Revolut brings functionalities like real-time currency exchange, smart budgeting tools, and even support for cryptocurrencies. This versatility adds a contemporary dimension to Turo’s payment ecosystem.

4. Apple Pay

Apple's foray into the digital wallet domain has redefined convenience for its vast user base.

  • Ubiquitous Integration: Regardless of where one is renting from, Turo has integrated Apple Pay across all its operational regions, fostering frictionless transactions.

  • Top-tier Security: Apple Pay’s unique selling point is its prioritization of user security. Through biometric verifications, like fingerprint and facial recognition, users enjoy both quick transactions and unparalleled security. Moreover, payment details remain encapsulated within the user's device, assuring data protection.

5. Google Pay

Google’s answer to the digital wallet call, Google Pay, provides Android users with a swift and secure transactional experience.

Geographical Presence: While Google Pay is a globally recognized payment method, its acceptance on Turo is currently limited to mobile devices in Canada and the US.

Tech-Forward Transactions: Google Pay harnesses Near Field Communication (NFC) technology, allowing Android users a hassle-free tap-and-pay experience. What’s more, the service is designed to never reveal actual card details to merchants, further elevating the security quotient.

Tips for a Secure Transaction on Turo

Navigating through the vast landscape of online platforms like Turo requires vigilance to ensure both your personal and financial data remain protected. Here's an extensive list of tips to guarantee a secure transaction experience:

  • Update Payment Methods: Keeping your payment methods up-to-date is crucial. Outdated or expired payment methods can cause unnecessary booking delays and potential cancellations. Periodically review your saved payment options and update them as required.

  • Use Official Channels: Always carry out transactions via Turo's official platform. Avoid sharing payment details directly with hosts or third parties. This not only ensures security but also keeps you protected under Turo's policies.

  • Regularly Monitor Transactions: Regularly review your bank and credit card statements for any discrepancies. Quick detection of any unusual activities can prevent potential fraud.

  • Beware of Phishing: Be cautious of emails, messages, or calls claiming to be from Turo asking for personal details or payment information. Always verify such communications by reaching out to Turo's official customer service channels.

  • Use Strong Passwords: Make sure your Turo account password is unique, and avoid using easily guessable combinations like "password123". It's recommended to use a mix of uppercase, lowercase, numbers, and symbols. Change your password periodically and avoid using the same password across multiple platforms.

  • Two-Factor Authentication: If Turo offers two-factor authentication (2FA), it's wise to enable it. This adds an additional layer of security, requiring not only a password but also a verification code sent to your phone or email.

  • Secure Your Devices: Ensure the devices you use to access Turo are protected with the latest antivirus and anti-malware software. Regularly update your device's operating system and apps to benefit from the latest security patches.

  • Avoid Public Wi-Fi for Transactions: Public Wi-Fi networks are generally less secure. It's best to avoid making bookings or transactions on Turo when connected to an open network at places like cafes or airports.

  • Check Host Reviews: Before finalizing any booking, always check the reviews and ratings of the host. A host with numerous positive reviews is generally more trustworthy than one with few or negative reviews.

  • Keep Communication Within Turo: Avoid shifting your conversations with hosts to personal email or messaging apps. By keeping all communication within Turo's platform, you benefit from added protection, and there's a record of all interactions.

  • Report Suspicious Activity: If you come across any suspicious listings, messages, or any other activities, report them to Turo immediately. Your vigilance can help protect both yourself and other users of the platform.


What happens if my payment method fails during a transaction on Turo?

If your payment method is declined during a transaction, Turo will prompt you to provide an alternative payment method. Ensure your card details are updated and valid to avoid such issues.

Can I store multiple payment methods on my Turo account?

Yes, Turo allows you to store multiple payment methods. This can be helpful as a backup in case your primary payment method faces any issues.

Is it safe to save my payment details on Turo?

Turo employs robust encryption and security protocols to ensure user data, including payment details, are stored securely. However, always ensure your account has a strong password and use two-factor authentication if available.

Will I be charged immediately upon booking a car on Turo?

Upon booking, Turo may place an authorization hold on your card to verify the funds. The actual amount will be charged closer to the trip start date or upon approval of your trip by the host.

How does Turo handle refunds?

Refunds on Turo are typically processed back to the original payment method. The duration for the refund to reflect in your account might vary based on your bank or card provider's policies.

Conclusion: Ensuring a Seamless Payment Experience on Turo

Knowing the depth and breadth of "Turo Payment Methods" can significantly enhance your rental experience. Turo’s commitment to providing a diverse set of payment options while strictly discouraging off-platform payments showcases its dedication to user convenience and security. Whether you're a frequent traveler, an occasional holidaymaker, or a host, understanding Turo's payment dynamics will ensure a smooth and stress-free journey ahead.

Check Turo’s Trip Fee before hitting the road. The resources by Keep Driving help you make informed choices!

Sales Development Lead Scott spearheaded a collective blog site before expanding his automotive knowledge and joining the team. Now he leads our team of experts by building ideas on our Sales Development department.
Copyright © 2024 Keep Driving. All Rights Reserved.
DMCA.com Protection Status