Zipcar Cancel Membership: Your Guide to Saying Goodbye

Published: August 29, 2023
Last updated: March 24, 2024

Hey there, Zipcar enthusiast! We get it; circumstances change, and sometimes, the services that once felt indispensable no longer fit into our lifestyle. Whether you're switching to another transportation mode, moving to a city without Zipcar, or simply wanting to cut down on expenses, understanding how to navigate the Zipcar cancel membership process is essential. So, buckle up, and let's steer through this journey together!

Why Would Someone Cancel?

the paths of life are varied and many! Before we zip into the nitty-gritty, let's take a scenic detour and understand the myriad reasons someone might contemplate navigating away from their Zipcar journey. Each person's story is unique, but here are some common junctions where folks often consider rerouting:

Relocating to Uncharted Zipcar Territory

Adventure calls, and sometimes, that might mean moving to a corner of the world where Zipcar has yet to plant its flag. While Zipcar's reach is impressive and growing, there still exist some nooks and crannies they've yet to touch.

The Call of Alternative Rides

Life can surprise you with twists and turns! Maybe a shiny new car in the driveway has caught your heart, or another car-sharing kid on the block seems more your speed. With a plethora of transportation options sprouting up, loyalty can sometimes take a backseat.

Penny Pinching and Budgeting

Let's face it, the dance of dollars and cents is a delicate one. Financial tides can shift, leading to a reevaluation of monthly outflows. And occasionally, this could mean parting ways with certain services, even ones as cool as Zipcar.

Sporadic Spins

Initially, the idea of hopping into a Zipcar might've seemed as regular an affair as grabbing your morning latte. But if you've found that the key isn't turning as often as you'd imagined, and the car sits idle more than it zips, it might be time to rethink. After all, why keep something you don't use?

Personal Lifestyle Changes

From welcoming a baby to embracing the remote work life, personal evolutions can influence transportation needs. Perhaps public transit or cycling now fits your eco-friendly goals, or maybe you've shifted closer to work, making walking the ideal choice.

Service Experience

While Zipcar boasts many satisfied members, sometimes individual experiences might not match expectations. Delays, car conditions, or customer service interactions could spur someone to reconsider their membership.

The Cancellation Process

Canceling your Zipcar membership is a straightforward process, but it's essential to know the ins and outs to avoid any surprise fees.

Online Account

  1. Sign In: Begin by logging into your Zipcar account. It's your personal dashboard to all things Zipcar.

  2. Navigate the Route: Head over to 'My Stuff' or 'Account.' Think of this as the main junction of your Zipcar world.

  3. Seek Out Membership Info: As you scroll, you'll find a pit stop labeled 'Membership Information.' That’s your destination!

  4. The Final Stretch: Here lies the 'Cancel My Membership' link. Click and be gently guided through the remaining steps.

Customer Service

If technology isn't your co-pilot today, or if you hit a virtual roadblock, dial up Zipcar's customer service. They're like the friendly locals in a new town, always eager to assist! But, remember, timing matters. Like rush hour in a city, wait times for their responses can vary based on your region or the time of day.

Snail Mail

There’s a charm in the traditional, isn’t there? Pen down your intention to part ways and mail it to your local Zipcar hub. Sometimes, old-school just feels right.

Things to Remember on This Journey

If Zipcar is the lane you're looking to exit from, these pointers are your friendly road signs, ensuring a smooth ride:

Beware the Speed Bumps – The Fees

Just like there’s always that unexpected speed bump right around the corner, be aware that if you decide to take an exit from Zipcar within your first 30 days, it might come with a fee. Think of this as the 'early exit toll.' Stay informed and always refer to Zipcar's latest terms and conditions. It’s like checking the weather before a long drive!

The Refund Route

Now, if you're hoping for a refund parade, here’s the deal. Monthly or annual membership payments typically remain in Zipcar’s parking lot. So, in the spirit of savvy road-tripping, if you're contemplating cancellation, perhaps time it closer to when your next payment cycle winds down. It’s like filling up gas just before prices surge!

Upcoming Reservations – Your Roadblocks

Imagine planning a road trip and forgetting about the camping reservation you made. Yikes, right? Similarly, before you decide to part ways, ensure you’ve checked your itinerary - or in this case, your upcoming Zipcar bookings. Clear those out, so you don't run into any last-minute roadblocks or unwanted charges.

Notification Grace

When you plan to leave a party, it's courteous to inform the host, right? Similarly, consider giving Zipcar a bit of a heads-up. While not mandatory, this might ease any post-cancellation processes and might even get you some retention offers or discounts. It's like being offered a snack for the road!

Keep Records of Your Journey

Just as you might keep mementos from a road trip, ensure you save any cancellation confirmations or correspondence with Zipcar. In the digital world, having a record of interactions is a good practice. Consider it your trip diary – always handy if you need to revisit any past interactions.

Taking a Step Back? Options Before Hitting the Brakes

  • Cruise Control with 'Pause Membership': Sometimes, life’s journey has its own pit stops. Don't mistake it for the end! With Zipcar’s pause feature, you can hit the brakes without fully turning off the engine. It's perfect if you're foreseeing a short hiatus from driving but plan on revving things up again in the future.

  • Shifting Gears with a Plan Change: Is your current route feeling a tad bumpy? Instead of taking the nearest exit, how about a lane change? If your monthly rides are more of a rarity than routine, sliding into the 'Occasional Driving Plan' could be a smoother path.

  • Honk for Feedback: Think of this as your horn in the traffic of services. Before you consider parking indefinitely, share a beep (or two) of feedback. Zipcar is all ears, always eager to improve. Your beep might pave the way for better rides for the entire Zipcar community!

  • Share the Journey with ‘Refer & Earn’: Roads are better traveled with companions, aren't they? If expenses are your concern, let's make it a group drive. Zipcar’s referral program is a gem. By bringing your pals on board, you might just earn some nifty driving credits, ensuring your wallet stays as happy as you behind the wheel.

  • Trial Runs with Shorter Durations: If commitment feels daunting, why not keep it light? Instead of long durations, opt for short-term memberships or even day plans. It gives you the flexibility of having a vehicle without the long-haul commitment.

  • Stay in the Loop: Before making any decision, make it a point to check out any promotional offers or seasonal discounts Zipcar might be offering. Sometimes, a sweet deal is just around the corner, making your Zipcar journey more enjoyable and budget-friendly.


Can I rejoin Zipcar if I change my mind after canceling my membership?

Absolutely! The roads of Zipcar are always open. If you ever decide to jump back into the driver's seat, simply follow their rejoining procedure.

What happens if I have a credit in my account when I cancel?

Any credits in your account at the time of cancellation are typically non-refundable. It's a good idea to use them up before making your final decision.

How long does the cancellation process usually take?

The online cancellation process is typically quick, taking just a few minutes. However, if you're reaching out to customer service or sending a letter, it might take a bit longer, depending on response times and mail delivery.

Can I temporarily deactivate my account instead of canceling?

Yes, Zipcar offers a 'Pause Membership' option for those who anticipate a return in the near future. It allows you to take a break without completely cutting ties.

Do I need to return the Zipcard after canceling my membership?

No, you can keep your Zipcard as a memento of your zipping days! However, it will be deactivated once your membership ends.

Until We Meet Again on the Open Road

Navigating the "Zipcar cancel membership" path is now a road you know like the back of your hand. Remember, every goodbye has the potential for a new hello. While today's route may lead you away from Zipcar, who's to say what tomorrow's journey holds? And if the roads ever lead you back to Zipcar, know that the welcome mat will always be out for you.For the meantime, you might want to check out some Zipcar alternatives.

In the meantime, now that you're equipped with all the information on canceling your Zipcar membership, the process should be a breeze. Safe travels, and here's to your next adventure, wherever it may take you!

Discover the ins and outs of driving for Lyft in different states with this guide by Keep Driving. Let's embark on this journey together and find the answers you seek!

Sales Development Lead Scott spearheaded a collective blog site before expanding his automotive knowledge and joining the team. Now he leads our team of experts by building ideas on our Sales Development department.
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