DashPass, DoorDash's subscription service, offers numerous benefits to its subscribers, including reduced delivery fees and exclusive deals. However, there might come a time when you no longer need these perks and decide to cancel your subscription.
Learn the process For How To Cancel Dashpass. This guide covers everything from understanding the plans to cancellations.
What Is DashPass?
DashPass is a subscription service offered by DoorDash, a popular food delivery platform. For a monthly fee, DashPass subscribers enjoy benefits such as $0 delivery fees on eligible orders from participating restaurants and reduced service fees. This service is designed for frequent DoorDash users, as it can lead to significant savings over time. However, if you find that you're not ordering often enough to justify the monthly fee, or if you simply want to opt-out for any other reason, you can easily cancel your subscription.
How To Cancel DashPass
Canceling your DashPass subscription is a straightforward process. Here's a step-by-step guide based on the information available:
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Open The DoorDash App Or Website: Start by launching the DoorDash app on your mobile device or visiting the DoorDash website.
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Access Your Account: Tap on the account icon, usually located in the bottom right corner of the app or the top right corner of the website.
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Navigate To DashPass Settings: Once you're in your account, look for an option labeled "Manage DashPass" or something similar. This is where you can view the details of your subscription and make changes.
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Cancel The Subscription: Within the DashPass settings, you should see an option to "Cancel Membership" or "End Subscription." Tap on this option.
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Confirm Your Decision: You might be prompted to provide a reason for canceling. After selecting a reason, or if no reason is required, you'll likely need to confirm your decision to finalize the cancelation.
After completing these steps, your DashPass subscription should be canceled, and you won't be billed for subsequent months. However, it's always a good idea to check your account details or contact DoorDash customer support to ensure the cancellation was successful.
Step 1: Log In To Doordash Account
Before you can proceed with canceling your DashPass subscription, you need to log into your DoorDash account. This can be done either through the DoorDash website or the mobile app.
Finding Your Account Settings
On The Website:
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Visit the DoorDash website.
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Once you're on the DoorDash website on your preferred browser, log into your account.
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From the top left corner of the page, click on the menu icon.
On The App:
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Open the DoorDash app on your device.
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Ensure you're logged in to your DoorDash account.
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Access the "Account" tab from the app's main interface.
Canceling Your Subscription
Online Cancellation:
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After logging in and accessing your account settings, choose the “DashPass” option.
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Next, click on the “End Subscription” button.
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Confirm your selection on the following page to finalize the cancellation.
Through The App:
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From the "Account" tab, tap on "Manage DashPass."
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Choose the option that says “End Subscription” and follow the prompts to confirm.
Over The Phone: If you prefer a more direct approach, you can also cancel your DashPass subscription by calling DoorDash's customer service.
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Dial (855) 973-1040.
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Request to speak to a company representative.
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Once connected, inform the representative of your wish to cancel your DashPass subscription. They will guide you through the necessary steps.
Via Email: For those who prefer written communication, you can send an email to request the cancellation of your DashPass subscription.
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Compose an email addressed to [email protected].
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Clearly state your intention to cancel your DashPass subscription.
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Provide all necessary account details in the email body to confirm your identity.
Step 2: Select The Plan You Want To Cancel
Before you can cancel your DashPass subscription, it's crucial to identify which plan you're currently subscribed to. DoorDash offers different DashPass plans tailored to various user needs.
Understanding The Different Plans Offered By DashPass
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Standard DashPass Subscription:
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This is the most common subscription offered by DoorDash.
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It costs $9.99 per month.
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Subscribers can enjoy free deliveries and discounted service charges for orders above $12.
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This subscription is designed for frequent DoorDash users who want to save on delivery fees.
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DashPass for Students:
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DoorDash introduced a special subscription plan tailored for college students.
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It offers similar benefits to the standard DashPass but at a discounted rate.
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This plan is designed to cater to the budgetary needs of students who frequently order food online.
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Complimentary DashPass with Partnerships:
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DoorDash has partnered with certain financial institutions, like Chase, to offer complimentary DashPass benefits to their cardholders.
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For instance, Chase Sapphire Reserve and Chase Sapphire Preferred cardholders can get complimentary DashPass for two years.
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Other eligible Chase cards offer varying durations of complimentary DashPass.
Choosing The Right Plan For You
Selecting the right DashPass plan depends on your ordering habits and financial situation:
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Frequent Orders: If you find yourself ordering from DoorDash multiple times a week, the standard DashPass subscription might be the most cost-effective option for you. The savings from delivery fees can quickly add up.
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Student Budget: If you're a college student looking to save on food delivery, the DashPass for Students might be the best choice. It offers the same benefits as the standard subscription but at a reduced cost.
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Taking Advantage Of Partnerships: If you have a credit card that offers complimentary DashPass, like certain Chase cards, it's a no-brainer to take advantage of this benefit. Not only do you save on the subscription cost, but you also enjoy the perks of DashPass.
Step 3: Confirm Your Cancellation Of DashPass Subscription
Once you've selected the DashPass plan you wish to cancel, it's essential to ensure that the cancellation process is completed correctly. This involves understanding the terms and conditions associated with the cancellation and verifying that the cancellation has been successfully processed.
Confirming Cancellation Details And Terms And Conditions
When you initiate the cancellation process, DoorDash may present you with specific terms and conditions or details related to your cancellation:
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Refund Policy: According to DoorDash's terms and conditions, customers aren't automatically entitled to refunds. However, if you cancel your DashPass subscription within 48 hours without placing an order during that period, DoorDash may provide a full refund at their discretion. It's essential to be aware of this policy to set your expectations correctly.
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Reason For Cancellation: DoorDash might prompt you to provide a reason for your cancellation. This feedback helps them improve their services. While it might be optional, it's a good practice to provide a reason to help the company understand user concerns.
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Final Confirmation: Before the cancellation is processed, you'll likely be asked to confirm your decision. This is a standard practice to ensure that users don't accidentally cancel their subscriptions.
Completing The Cancellation Process And Checking Status Of The Requested Change
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Through The App:
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Open the DoorDash app and tap the Account icon.
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Select "Manage DashPass."
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A DashPass management page will appear. Tap "Cancel Membership," choose your reason, and hit "Confirm" to finalize the cancellation.
On The Website:
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After logging into your DoorDash account, click the menu icon and choose "Manage DashPass."
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Scroll down and click on "Cancel Membership." Follow the on-screen prompts, select a reason, and confirm your decision.
By Phone:
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If you prefer a more direct approach, you can call DoorDash's customer support line at +1 (855) 973-1040. Ensure you call from the number associated with your DoorDash account. After selecting a language and confirming your customer account, wait to be paired with a representative who will assist with the cancellation.
Checking The Status:
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After completing the cancellation process, it's crucial to verify that the change has been successfully processed. You can do this by checking your account settings or your email for a confirmation message from DoorDash.
Is There A Refund For Canceling My Dashpass Subscription?
If you decide to cancel your DashPass subscription, the refund policy is as follows:
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Within 48 Hours: If you cancel your DashPass subscription within 48 hours without placing an order during that period, DoorDash may provide a full refund at their discretion.
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After Payment: If you've already paid for the next month but decide to cancel, you can still unsubscribe from DoorDash. After the cancellation, you will continue to receive the service until the following renewal date. However, you won't be refunded for the remaining days of the month.
What Happens If I Try to Re-Subscribe After Canceling My Subscription?
Re-Subscription: If you decide to re-subscribe to DashPass after canceling, you can do so at any time. Your previous cancellation won't affect your ability to re-subscribe.
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Benefits: Upon re-subscription, you'll regain access to all the benefits of DashPass, including $0 delivery fees on eligible orders and reduced service fees.
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Billing: Keep in mind that when you re-subscribe, your billing cycle will start anew, and you'll be charged based on the current rate of the DashPass subscription.
Frequently Asked Questions
To help you better understand how to cancel DashPass, we've answered some of the most frequently asked questions.
Can I Pause My DashPass Subscription Instead of Canceling?
Yes, DoorDash offers the option to pause your DashPass subscription for a specified duration. This allows you to temporarily halt the service without permanently canceling it. You can resume the subscription anytime during the pause period.
Will I Still Receive DashPass Benefits After Canceling?
Once you cancel your DashPass subscription, you will continue to receive the benefits until the end of your current billing cycle. After that, the benefits will cease.
Are There Any Penalties for Canceling DashPass?
No, there are no penalties or fees for canceling your DashPass subscription. However, it's essential to cancel before the next billing date to avoid being charged for the subsequent month.
Can I Get a Refund If I Rarely Used My DashPass Benefits?
Refunds are typically not provided based on usage. However, if you cancel within 48 hours of subscribing and haven't placed any orders, DoorDash might offer a refund at their discretion.
How Will I Know My DashPass Cancellation Was Successful?
After canceling your DashPass subscription, you should receive a confirmation email from DoorDash. Additionally, you can check your account settings on the DoorDash app or website to verify the status of your subscription.
Can I Re-Subscribe to DashPass After Canceling?
Yes, you can re-subscribe to DashPass anytime after canceling. Your previous cancellation won't affect your ability to re-subscribe, and you can enjoy the benefits again upon re-subscription.
Canceling A Subscription
Knowing how to cancel dashpass can sometimes be a daunting task, especially if you're unsure of the process. This guide aims to simplify the DashPass cancellation process for you, ensuring you have all the information you need at your fingertips. Whether you're looking to take a break from DoorDash or switch to a different service, it's essential to be informed about your choices and the implications of your decisions. Always remember to review any terms and conditions associated with your subscriptions and reach out to customer support if you have any uncertainties.
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