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What Is DashPass: Everything You Need To Know

Published: September 13, 2023
Last updated: September 26, 2023

With rivals like UberEats, GrubHub, Postmates, and Seamless vying for a slice of the market, DoorDash has introduced its innovative subscription model, DashPass, to set itself apart. As consumers navigate this crowded landscape, the question arises: What makes DashPass stand out?

Discover what is DashPass in this comprehensive guide. Explore its benefits, subscription types, associated savings, and credit card rebates.

What Is DashPass?

DashPass is a subscription service offered by DoorDash. It operates on a monthly subscription basis, and subscribers have the flexibility to unsubscribe at any time. The concept of DashPass is somewhat analogous to other well-known programs such as the Uber Eats pass and Instacart Express. For regular DoorDash users, DashPass can be a valuable tool due to the potential long-term savings. Subscribers benefit from free deliveries and reduced service charges for orders that exceed $12. This subscription model serves as a significant revenue stream for the company.

Benefits Of Using DashPass

  • Cost Savings: DashPass subscribers can enjoy unlimited free deliveries and discounted service charges on orders over $12. If you frequently use DoorDash and your orders typically exceed $12, you can save between $4 to $5 on each eligible order.

  • Direct Customer Support And Promotions: Subscribers have access to direct customer support and exclusive DashPass promotions. These promotions can lead to additional savings and special offers.

  • Extended Benefits On Partner Platforms: DashPass benefits aren't limited to DoorDash. Subscribers can also use their benefits on Caviar, another food delivery platform.

  • Free Trial For New Members: DoorDash offers a free trial for members who haven't previously enrolled in DashPass. This allows potential subscribers to test out the service before committing to a paid subscription.

  • Partnership With Chase: Chase has collaborated with DoorDash to offer its cardholders DashPass benefits. Depending on the type of Chase card, cardholders can receive a complimentary DashPass subscription for up to two years. For instance:

  • Sapphire Cards: Sapphire Reserve and Chase Sapphire Preferred cardholders receive complimentary DashPass for two years. Additionally, Chase Sapphire Reserve cardholders can get statement credits up to $60 on DoorDash.

  • Other Chase Cards: Cardholders of Chase Freedom Flex, Chase Freedom Unlimited, and Chase Slate get complimentary DashPass for three months, followed by a 50% discount on membership fees for the next nine months.

  • Mastercard Benefits: Mastercard World and World Elite cardholders can avail DashPass benefits. They receive a $5 discount on their first order each month and new cardholders get a free DashPass membership for three months.

Types Of DashPass Subscriptions 

DashPass is a subscription service offered by DoorDash that allows customers to enjoy unlimited deliveries with a $0 delivery fee on orders from eligible restaurants. This service is available in a few different subscription types to cater to different user needs. Each of these DashPass subscriptions offers its own unique set of benefits and pricing. Users should choose the one that best suits their individual or business needs.

Monthly Plan

The monthly subscription for DashPass costs $9.99. With this plan, subscribers can enjoy unlimited free deliveries from thousands of eligible restaurants. Additionally, the subscription also applies to convenience stores and grocery stores in the subscriber's area. According to DoorDash's official website, users can save $4 to $5 on every order with the DashPass, enjoying an unlimited $0 delivery fee. Furthermore, restaurant service charges are capped at 5% when ordering using DashPass.

Annual Plan

DoorDash offers an annual plan for DashPass at $96, which breaks down to $8 per month. This plan allows subscribers to save more upfront compared to the monthly plan. Like the monthly plan, the annual plan also offers unlimited free deliveries from eligible restaurants and reduced service charges.

Trial Periods

For those unsure about committing to DashPass, DoorDash offers a 30-day free trial. This trial period allows potential subscribers to experience all the benefits of DashPass without any financial commitment. Importantly, there's no need for a promo code to start the DashPass free trial. However, it's essential to note that after the trial period, the subscription will automatically renew at the standard rate unless canceled.

Regular User vs. Priority Customer Service

One of the standout benefits of DashPass is the access to VIP customer support. This means that DashPass subscribers receive priority service, ensuring quicker response times and resolutions to any issues or queries they might have. This level of customer service can be especially beneficial during peak times or when facing order-related problems.

In addition to the above, it's worth noting that DashPass has partnerships with financial institutions like Chase. Chase cardholders can avail of complimentary DashPass subscriptions, with the duration and benefits varying based on the specific Chase card. For instance:

  • Chase Sapphire Reserve® and Chase Sapphire Preferred® Card: Cardholders receive a complimentary year of DashPass services.

  • Chase Freedom Flex℠, Chase Freedom Unlimited, and Chase Slate: Cardholders get three months of complimentary DashPass subscription. After this period, they are automatically enrolled for another nine months at a 50% discount.

It's crucial for subscribers to be aware of the auto-renewal feature, especially after any complimentary or discounted period ends, to avoid unexpected charges.

Delivery Fee Savings With DashPass 

You can get significant savings with DashPass for food delivery. By analyzing your food delivery habits, you can determine whether DashPass would be a cost-effective solution for your needs.

Delivery Services Eligible For Discounted Fees

DashPass is a subscription service offered by DoorDash that provides members with significant discounts on delivery and service fees. Once you've subscribed to DashPass, your discounts automatically apply to eligible orders without any additional steps. The primary benefit is the reduced delivery fee, which is cut down to $0 for all DashPass orders. 

Additionally, subscribers receive a 10% discount on service fees. This service is not limited to DoorDash alone; it also extends to Caviar, another food delivery platform owned by DoorDash.

Restaurants That Accept DashPass Subscriptions

While not all restaurants on DoorDash are DashPass eligible, a vast majority are. Users can easily identify which restaurants are part of the DashPass program by looking for a small DashPass symbol next to the restaurant's name. Furthermore, the restaurant's listing will indicate "$0 delivery fee over $12" when it's DashPass-eligible. 

Another convenient way to filter and view only DashPass-eligible restaurants is by selecting the DashPass filter button at the top of the DoorDash app. This ensures that users can quickly find and order from restaurants that offer the DashPass discounts.

Grocery Stores And Convenience Stores Eligible For Discounted Fees

DashPass isn't limited to restaurants alone. Grocery store orders are also eligible for DashPass discounts. To avail of these discounts, users need to reach a minimum order total of $25. Once this threshold is met, the DashPass discounts are automatically applied during checkout. 

This feature is especially beneficial for users who prefer to have groceries delivered to their doorstep, ensuring they can save on delivery fees just as they would when ordering from restaurants.

Credit Cards That Offer DashPass Subscription Rebates 

Several credit cards offer DashPass subscription rebates as part of their rewards programs. Here are some:

Chase Sapphire Reserve Cardholders

Chase Sapphire Reserve® cardholders can benefit from the partnership between Chase and DoorDash. They are eligible for a complimentary DashPass membership, which offers unlimited $0 delivery fees and reduced service fees on orders over $12 from thousands of participating restaurants, grocery, and convenience stores nationwide. Additionally, DashPass members can earn 5% back in DoorDash credit on all pick-up orders. This partnership aims to provide added value for cardholders, especially given the increasing trend of ordering in.

Chase Sapphire Preferred Cardholders

Chase Sapphire Preferred® Cardholders are also part of the Chase and DoorDash partnership, making them eligible for the complimentary DashPass membership. Like the Reserve cardholders, they too can enjoy the benefits of unlimited $0 delivery fees on orders over $12 and reduced service fees from participating outlets. The 5% back in DoorDash credit on pick-up orders is also applicable to them.

Chase Slate Cardholders

Chase Slate® Credit Cardholders, although the card is no longer accepting new applicants, are still eligible for the DashPass benefits. They can avail of the complimentary DashPass membership, which provides them with the same benefits of $0 delivery fees on orders over $12, reduced service fees, and the opportunity to earn 5% back in DoorDash credit on pick-up orders.

Frequently Asked Questions

To help you better understand what is DashPass, we've answered some of the most frequently asked questions.

What is DashPass?

DashPass is a subscription service offered by DoorDash that provides members with significant discounts on delivery and service fees. Subscribers enjoy unlimited free deliveries and reduced service charges for orders over $12.

How much does a DashPass subscription cost?

The monthly subscription for DashPass is $9.99. However, there's also an annual plan available for $96, which breaks down to $8 per month.

Are all restaurants on DoorDash eligible for DashPass discounts?

While a vast majority of restaurants on DoorDash are DashPass eligible, not all are. Users can identify DashPass-eligible restaurants by looking for the DashPass symbol next to the restaurant's name.

Can I use DashPass benefits on other platforms?

Yes, DashPass benefits extend to Caviar, another food delivery platform owned by DoorDash.

Do any credit cards offer complimentary DashPass subscriptions?

Yes, several Chase credit cards, including the Chase Sapphire Reserve®, Chase Sapphire Preferred®, and Chase Slate®, offer complimentary DashPass subscriptions as part of their card benefits.

How do I cancel my DashPass subscription?

You can cancel your DashPass subscription anytime through the DoorDash app or website. Navigate to the DashPass section and follow the prompts to cancel.

Benefitting From DoorDash's DashPass

DoorDash's DashPass offers a myriad of benefits for frequent food delivery users. From significant savings on delivery fees to exclusive promotions and priority customer service, DashPass enhances the DoorDash experience. With partnerships extending to major credit card providers like Chase, the value proposition of DashPass becomes even more compelling. Whether you're a regular diner or an occasional food delivery enthusiast, understanding the perks of DashPass can help you make the most of your DoorDash experience. 

Find out more about the automotive industry and ride services by checking out our guide on DoorDash hours. Visit Keep Driving to learn more.

Sales Development Lead Scott spearheaded a collective blog site before expanding his automotive knowledge and joining the team. Now he leads our team of experts by building ideas on our Sales Development department.
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